You can find the return due date in "My Account":
- Log in to 'My Account'
- Click on:
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Exchange
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Subscription
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Exchange
Please Remember: When placing an order to exchange CO2 Cylinder(s), you have 60 days to return the empty cylinder(s) from the date your refill order was shipped. If you are part of the Bundle, you have 90 days to return the empty cylinder(s).
If you do not return them within this period, an additional charge of $15 (plus tax) will be applied for each unreturned cylinder.
If you wish to extend the return period, please contact our support and the agents will be happy to assist.
For further assistance, please contact us via email or phone at 1-800-763-2258 Mon-Fri 9 am-8 pm EST.