Yes, you can. If you are no longer going to use your SodaStream, you can return your empty carbonating cylinder(s) to one of your local retailers (without exchanging it for a full cylinder).
If you want to return an empty carbonating cylinder without getting a full one in return, you are entitled to a return fee of $1.00 per cylinder:
- Return your empty cylinder(s) to one of your local retailers (without exchanging it for a full cylinder).
- If you are not reimbursed by the retailer, request a receipt from the retailer indicating the number of cylinders that were returned (without being exchanged for a full cylinder).
- Email the receipt including your name, mailing address, contact information, and reason for sending in the receipt to customer support
- SodaStream will issue you a check for $1 per cylinder.
For further assistance, please contact us via email or phone at 1-800-763-2258 Mon-Fri 9 am-8 pm EST.