If you are no longer going to use your SodaStream, you can return your empty carbonating cylinder(s) to one of your local retailers (without exchanging it for a full cylinder). There is no deposit to return as there is no deposit when a cylinder is purchased. When you buy a SodaStream cylinder you pay for the CO2 in the cylinder along with a license to use the cylinder.
If you want to return an empty carbonating cylinder without getting a full one in return, you are entitled to a return fee of $1.00 per cylinder:
- Return your cylinder(s) to one of your local retailers (without exchanging it for a full cylinder).
- If you are not reimbursed by the retailer, contact our customer care to send you a prepaid shipping label to return the cylinder(s).
- SodaStream will issue you a check for $1 per cylinder.
Questions? Contact us via email or phone at 800-763-2258.