Why is my bottle not connecting to my Sodastream Sparkling Water Maker (Quick Connect Cylinder)?

Try the steps below to connect your carbonating bottle:

  1. Make sure the carbonating bottle is compatible with your machine
  2. Make sure you insert your bottle properly:
    • The bottle is inserted correctly when there is a gap between the bottle and the base.
    • If you are using the Fizz&Go Easy MIX bottle - remember to remove the plastic mouthpiece before connecting to the machine. 

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For further assistance, please contact us via email or phone at 1-800-763-2258 Mon-Fri 9 am-8 pm EST.