The Machine & Subscription Bundle allows you to purchase selected Sparkling Water Makers at a discounted price when you enroll in a customized subscription plan, ensuring you never run out of bubbles or flavors. The bundle includes a commitment to purchase 12 CO2 cylinder refills or 12 CO2 cylinder refills and 16 flavor bottles over a 12-month period.
The first Sodastream Machine & Subscription shipment will include:
- 1 Sodastream Sparkling Water Maker
- Dishwasher safe carbonating bottle(s)
- 1 Quick Connect CO2 cylinder spare that is yours to keep
- Quick connect cylinder refill subscription of 3 CO2 cylinders delivered every 3 months*
- 4 flavor bottles (if selecting the CO2 and flavor subscription option)
All subsequent subscription shipments will include 3 CO2 cylinder refills and 4 flavor bottles (if selected) delivered every 3 months.
Once you've completed your 12-month subscription commitment, your subscriptions will continue automatically, to keep the fizz and flavors flowing.
Note: The start date of the commitment begins the date of purchase. If the 12-month subscription commitment is not achieved within the required timeframe or you decide to cancel the subscription before the commitment was achieved, a $50 fee (plus tax) will be charged to your original payment method.
*Subscription CO2 cylinders: Please remember to return an empty cylinder for each refill cylinder you have ordered. The return timeframe will be based on the shipment frequency plus 30 days. If you do not return the empty cylinder(s) within this timeframe, or if you do not have any empty cylinders to return, or if the returned cylinder(s) is damaged, we will have to charge you an additional $15 (plus tax) for each unreturned cylinder.
Yes! You can adjust the frequency of your CO2 cylinder deliveries at any time through your Sodastream My Account.
The standard delivery schedule of 3 CO2 cylinders and 4 flavor bottles every 3 months is designed to help you easily meet your Machine & Subscription Bundle commitment within the required 12 months.
If you choose to adjust your delivery frequency, please keep track of your commitment, as changing your schedule may impact your ability to meet the bundle commitment. If the 12‑cylinder requirement is not met within the 12-month period, a $50 fee (plus tax) will apply.
You can track your progress at any time in your Sodastream My Account.
There are 3 easy steps to return your empty cylinders:
- We'll send you full cylinder(s) and include a prepaid USPS label with your order. Make sure to remove the label from the box and record the tracking number on the label for your records.
- You can also download the return label from ‘My Account’ if needed.
- Place your empty cylinders (including the cylinder caps) in the same box in which you received your new cylinders and affix the label to the box.
- Drop the package in the mailbox or at a local post office. You can also schedule a free USPS pick-up (if applicable to your location). The shipping is on us. Please don’t wait too long to send back your used cylinders.*
*Please remember to return an empty cylinder for each refill cylinder you have ordered. The return timeframe will be based on the shipment frequency plus 30 days. If you do not return the empty cylinder(s) within this timeframe, or if you do not have any empty cylinders to return, or if the returned cylinder(s) is damaged, we will have to charge you an additional $15 (plus tax) for each unreturned cylinder.
You can monitor your Machine & Subscription Bundle progress in your Sodastream My Account.
A dedicated progress bar will track your journey through the plan, showing the number of CO2 cylinder and flavor bottle (if selected) purchases you've completed and how many remain to fulfill the 12-month commitment.
Congratulations! You've completed the 12-cylinder requirement of the Machine & Subscription Bundle.
Your Sparkling Water Maker is yours to keep at the exclusive price you paid when you purchased the Bundle. After the 12-month period is complete, your CO2 cylinder and flavor (if selected) subscriptions will continue automatically so you can keep the fizz flowing.
You can manage or modify your CO2 cylinder subscription at any time through your Sodastream My Account.
Yes, you can change the flavor of your flavor subscription.
- Sign into your Sodastream My Account and go to the subscription page.
- Select Edit Subscription.
- Next, select Edit Flavor Selection – select the flavors of your choice.
Once your change is complete, you'll see a confirmation message on-screen and receive a confirmation email with the details of the update.
Skipping a shipment of your Machine & Subscription Bundle is possible. However, skipping a shipment may affect your progress toward completing your commitment.
You can edit your shipments by signing into your Sodastream My Account.
If you have a CO2 and Flavor subscription, skipping an upcoming shipment will skip both the CO2 and Flavor together.
Note: If you do not complete your commitment by the end of the commitment period, a fee may apply.
Yes, you can edit products of a shipment in your Sodastream My Account. Select the feature “Edit products in next shipment”. This allows you to edit your flavor selection or your CO2 refills (quantity and type) in your next shipment.
Note: This change may affect your progress toward completing your commitment. If you do not complete your commitment by the end of the commitment period, a fee may apply.
Yes, it is possible to cancel your flavor subscription. However, if you have not yet completed your Bundle commitment, canceling your flavor subscription may affect how you fulfill your commitment.
When canceling your flavor subscription before completing your commitment, you can select to convert your remaining flavor commitment into CO2 cylinder refills. Any remaining flavor bottles in your commitment will be converted to an equivalent number of CO2 cylinder refills at a rate of 3 flavor bottles = 1 CO2 cylinder refill. For example, if you have 6 remaining flavor bottles, they will be converted to 2 CO2 cylinder refills. If the conversion results in a partial cylinder refill, or if fewer than 3 flavor bottles remain in your commitment, the conversion total will be rounded up to the next full CO2 cylinder refill.
If you choose to cancel your flavor subscription before completing your commitment and do not convert your remaining flavor commitment to CO2 refills, you will be unable to fulfill your commitment, and a $50 fee will apply.
Yes, you can add a flavor subscription at any time to your Machine & Subscription Bundle. To do so, sign into your Sodastream My Account and select Edit subscription.
Changes made to your Bundle subscriptions will apply to future shipments.
Note: If you add a flavor subscription to your active CO2 only subscription Machine & Subscription Bundle, your commitment will not change. The flavor subscription is tracked separately and will not contribute towards your Bundle commitment progress.
For further assistance, please contact us via email or phone at 1-800-763-2258 Mon-Fri 9 am-8 pm EST.